Privacy Policy
This privacy policy explains how Lucky Pays processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Controller: the operator of lucky-pays.org. Contact: info@lucky-pays.org.
Data we collect: when you register and play we process identity data (name, date of birth, address), contact details, payment data and gameplay history. When you browse the site we log technical data such as IP address, browser type and access time.
Purpose and lawful basis: performance of the contract (Art 6(1)(b) UK GDPR), legal obligations such as anti-money-laundering (1(c)) and legitimate interests (1(f)) including fraud prevention.
Your rights: access, rectification, erasure, restriction, portability, objection and the right to complain to the Information Commissioner's Office (ICO). Send requests to info@lucky-pays.org.
Retention: player records are kept for at least five years after the customer relationship ends, as required by UK regulation, and then deleted.
18+ only. Please gamble responsibly. Free, confidential help is available from GamCare on 0808 8020 133, from BeGambleAware, or self-exclude across UK-licensed sites via GAMSTOP.